The role involves developing content strategies and creating high-impact copy to optimize conversion and customer experience across Australia Post's digital channels
Job Summary
The role involves developing content strategies and creating high-impact copy to optimize conversion and customer experience across Australia Post's digital channels.
Candidates will act as an expert authority on digital content creation, serving as the central liaison for business stakeholders and advising on resource capacity.
Australia Post offers a diverse and inclusive workplace culture focused on values of Trust, Inclusivity, Empowerment, and Safety.
Matching Summary
The role involves developing content strategies and creating high-impact copy to optimize conversion and customer experience across Australia Post's digital channels.
Skills & Requirements
Must-have
Digital content strategy development
Persuasive copywriting for cross-platform
UX and SEO best practices knowledge
Accessibility compliance expertise
CMS experience (Adobe Experience Manager)
Headless content delivery understanding
Nice-to-have
AI integration in content creation
Ecommerce platform knowledge
Strong stakeholder negotiation skills
Experience with large transformation programs
Analytical skills for data-driven content
Key Requirements
Tertiary qualifications in Communications or Professional Writing
Proven experience in enterprise content management
Knowledge of ACCC, CSO, Trademarks, and Privacy guidelines