Enterprise Customer Success Manager

SentiLink

United States
$130,000pyear - $150,000pyear; bonus + equity; ben...
Remote
Deep understanding of fraud domain
Consultative problem-solving approach
Establish and achieve client business goals
Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers

Job Summary

  • Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers.
  • Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!).
  • Employer paid group health insurance for you and your dependents, 401(k) plan with employer match, and flexible paid time off are among the benefits.

Matching Summary

Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers.

Salary

$130,000/year - $150,000/year; bonus + equity; benefits

Skills & Requirements

Must-have

  • Deep understanding of fraud domain
  • Consultative problem-solving approach
  • Establish and achieve client business goals
  • Collaborate with cross-functional teams

Nice-to-have

  • Making partners successful
  • Digital-first company culture

Key Requirements

  • 5-7 years experience as CSM or AM
  • Financial Services or Fraud experience
  • Willingness to travel up to 25%
  • Legally authorized to work in the US
  • Live in the United States

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter