Enterprise Customer Success Manager

ScreenCloud Inc

Charlotte, NC, US
On-site
Enterprise customer success experience
Saas environment background
Ai tooling proficiency
ScreenCloud is a cloud-based SaaS company with over 10,000 customers globally that empowers businesses to make stronger connections through digital signage

Job Summary

  • ScreenCloud is a cloud-based SaaS company with over 10,000 customers globally that empowers businesses to make stronger connections through digital signage.
  • The role involves acting as a strategic advisor to high-value Enterprise-tier accounts, driving product adoption, value realization, and long-term partnerships.
  • Employees enjoy benefits including unlimited paid time off, flexible hours, hybrid working options, and access to AI tools to enhance productivity.

Matching Summary

ScreenCloud is a cloud-based SaaS company with over 10,000 customers globally that empowers businesses to make stronger connections through digital signage.

Skills & Requirements

Must-have

  • Enterprise Customer Success experience
  • SaaS environment background
  • AI tooling proficiency
  • Executive stakeholder management
  • Renewal and expansion strategies

Nice-to-have

  • Curiosity and experimentation mindset
  • Cross-functional collaboration skills
  • Proactive solutions-oriented approach
  • Strong analytical judgment
  • Willingness to evolve work methods

Key Requirements

  • Proven experience as an Enterprise Customer Success Manager
  • Experience within a SaaS environment
  • Demonstrated ability to leverage AI in customer-facing roles

Work Rights

Not specified

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