Customer Banking Specialist - Grafton

CBA New Digital Businesses Pty Ltd

Grafton, AU
Part-time (15 hours per week, thursday & friday)
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Grafton branch, emphasizing exceptional customer service and support for banking needs. The role requires strong communication skills and the ability to work in a dynamic retail environment, with a focus on providing holistic solutions to customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
  • With us, you’ll help customers make informed financial decisions to achieve their goals.

Matching Summary

Match Score: 85

CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Grafton branch, emphasizing exceptional customer service and support for banking needs. The role requires strong communication skills and the ability to work in a dynamic retail environment, with a focus on providing holistic solutions to customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial Health Checks
  • Digital banking technology demonstration
  • Problem-solving and effective solutions

Nice-to-have

  • Integrity and customer-centric approach
  • Interest in career growth
  • Improving financial wellbeing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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