Not specified; salary reviews included; annual com...
Hybrid (full-time, permanent with up to 3 days remote work after initial period)
Customer focused service delivery
Workers compensation claims management
Team collaboration skills
EML is seeking a Claims Consultant for its Tweed Heads office, with opportunities for remote work flexibility after an initial training period. The role involves managing a portfolio of workers' compensation claims and providing empathetic service to injured workers and employers. Ideal candidates will have a background in customer service and a proactive attitude toward collaboration
Job Summary
The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers returning to work.
Candidates will collaborate with specialists including Technical Specialists and Injury Management Specialists to ensure successful case outcomes.
The company offers a diverse culture with flexible work-from-home options up to 3 days per week after the initial three months.
Matching Summary
Match Score: 85
EML is seeking a Claims Consultant for its Tweed Heads office, with opportunities for remote work flexibility after an initial training period. The role involves managing a portfolio of workers' compensation claims and providing empathetic service to injured workers and employers. Ideal candidates will have a background in customer service and a proactive attitude toward collaboration.
Salary
Not specified; Salary reviews included; Annual company incentive scheme available
Skills & Requirements
Must-have
Customer focused service delivery
Workers compensation claims management
Team collaboration skills
Legislation compliance knowledge
Multitasking ability
Nice-to-have
Medical or hospitality background
Creative stakeholder engagement
Self-motivated work style
High attention to detail
Organisational excellence
Key Requirements
Previous experience in medical, hospitality, retail, or corporate fields
Willingness to attend face-to-face group interview on Wednesday 6th May 2026
Availability for full-time permanent position commencing 9th June 2026