Refunds Processing Rep I

Advocate Health

Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Not specified (potentially office-based).
Analyze and resolve credit balances
Process patient account refunds
Verify coordination of benefits
Advocate Health is seeking a Refunds Processing Representative I to analyze and resolve credit balances and refund requests within its revenue cycle operations. The ideal candidate should have a year of experience in a healthcare business office setting, possess strong organizational skills, and be able to work independently in a fast-paced environment

Job Summary

  • The role is responsible for analyzing and resolving credit balances and refund requests across multiple hospital billing entities and professional billing systems.
  • Employees must possess knowledge of managed care payer contract terms and Medicare/Medicaid guidelines to accurately determine payment sources and calculate reimbursements.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, health and welfare benefits, and retirement plans with employer match.

Matching Summary

Match Score: 85

Advocate Health is seeking a Refunds Processing Representative I to analyze and resolve credit balances and refund requests within its revenue cycle operations. The ideal candidate should have a year of experience in a healthcare business office setting, possess strong organizational skills, and be able to work independently in a fast-paced environment.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement Match

Skills & Requirements

Must-have

  • analyze and resolve credit balances
  • process patient account refunds
  • verify coordination of benefits
  • calculate reimbursement rates
  • utilize multiple patient accounting systems
  • maintain high degree of accuracy

Nice-to-have

  • strong organizational ability
  • effective written and verbal communication
  • ability to work under pressure
  • contribute to improvement initiatives
  • basic bookkeeping skills

Key Requirements

  • High School Graduate education required
  • 1 year experience in healthcare business office setting
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter