Universal Banker - Newington, Ct

Mtb

Newington, Connecticut, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Branch customer service and sales
Digital banking engagement
Customer transaction processing
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner

Job Summary

  • The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
  • It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand.
  • The pay range for this position is $20.55 - $34.25 Hourly (USD), with compensation informed by the candidate’s combination of knowledge, skills, and experience.

Matching Summary

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Branch customer service and sales
  • Digital banking engagement
  • Customer transaction processing
  • Lobby management and customer greeting
  • AML, BSA, and KYC compliance
  • Fraud identification and escalation

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking
  • Bilingual skills based on branch needs
  • Proficiency with internet user-level technology

Key Requirements

  • High school diploma or equivalent (GED)
  • Minimum 1 year retail sales or customer service experience
  • Strong verbal communication skills
  • Ability to handle difficult customer conversations
  • Ability to work under critical time constraints
  • Registration under the Federal SAFE Act

Work Rights

Not specified

Tailored Resume

Cover Letter