Customer Service & Despatch Coordinator

GENUINE PARTS COMPANY

South Dandenong, Victoria, Australia
Base: above-award wages; bonus/equity: bonuses + r...
Customer order packing and dispatch
Coordination with couriers and vendors
Inspection and allocation of stock
As a Customer Service & Despatch Coordinator at our South Dandenong facility, you will play a vital role in ensuring customer orders are accurately packed, dispatched on time, and inbound goods are inspected and processed efficiently

Job Summary

  • As a Customer Service & Despatch Coordinator at our South Dandenong facility, you will play a vital role in ensuring customer orders are accurately packed, dispatched on time, and inbound goods are inspected and processed efficiently.
  • Market aligned remuneration with annual salary reviews ensures your salary grows with your skills and performance.
  • Clear career progression pathways are available within Motion and the wider GPC network, supported by free webinars, training events, and courses.

Matching Summary

As a Customer Service & Despatch Coordinator at our South Dandenong facility, you will play a vital role in ensuring customer orders are accurately packed, dispatched on time, and inbound goods are inspected and processed efficiently.

Salary

Base: above-award wages; Bonus/Equity: bonuses and referral rewards; Benefits: retail discounts, recognition programs, parental leave top-up, wellbeing programs

Skills & Requirements

Must-have

  • customer order packing and dispatch
  • coordination with couriers and vendors
  • inspection and allocation of stock
  • use of CRM and ERP systems
  • valid driver's license
  • workplace health and safety compliance

Nice-to-have

  • strong numerical skills
  • excellent written and verbal communication
  • positive can-do attitude
  • multitasking and organizational skills
  • experience in customer service or dispatch
  • safety-conscious mindset

Key Requirements

  • valid driver's license
  • experience in customer service or dispatch role desirable
  • Australian Citizenship or Permanent Residency Visa required

Work Rights

Must be Australian Citizen or Permanent Resident

Tailored Resume

Cover Letter