Serv Ice Desk Coordinator Ii

F5

Hyderabad, India
It operational support
End to end ticket management
Itil incident problem change
At F5, we strive to bring a better digital world to life by empowering organizations across the globe to create, secure, and run applications

Job Summary

  • At F5, we strive to bring a better digital world to life by empowering organizations across the globe to create, secure, and run applications.
  • Provide IT Operational support by resolving incidents, requests, and problems associated with various IT systems, including troubleshooting common technologies and managing tickets.
  • The company prioritizes a diverse F5 community where each individual can thrive and offers reasonable accommodations for candidates.

Matching Summary

At F5, we strive to bring a better digital world to life by empowering organizations across the globe to create, secure, and run applications.

Skills & Requirements

Must-have

  • IT Operational support
  • End to End ticket management
  • ITIL Incident Problem Change
  • Voice & Non-voice support
  • Troubleshoot technology related issues
  • Create / Maintain support solutions

Nice-to-have

  • Better digital world to life
  • Empower organizations globally
  • Diverse F5 community
  • Customer handling skills
  • Call etiquettes

Key Requirements

  • JAMF / SCCM package creation administration
  • Flexible to work in various shifts

Work Rights

Not specified

Tailored Resume

Cover Letter