Scm Customer Service Agent

Maersk

Customer channel management experience
Case management skills
Contract and dispute management
This role provides services to customers once they are onboarded in the Maersk environment

Job Summary

  • This role provides services to customers once they are onboarded in the Maersk environment.
  • The position involves activities such as customer channel management, case management, and contract dispute resolution.
  • Maersk is committed to a diverse and inclusive workplace and welcomes applicants without regard to protected characteristics.

Matching Summary

Match Score: 75

This role provides services to customers once they are onboarded in the Maersk environment.

Skills & Requirements

Must-have

  • Customer channel management experience
  • Case management skills
  • Contract and dispute management

Nice-to-have

  • Independent judgment within boundaries
  • Ability to resolve non-routine problems
  • Diverse and inclusive workplace mindset

Key Requirements

  • Job-related training and on-the-job experience
  • Knowledge of standardized work routines
  • Limited job and business knowledge at hiring

Work Rights

Not specified

Tailored Resume

Cover Letter