Base: $20.25 - $25.32 ph; bonus/equity: not specif...
Not specified
Supervise front end leads and cashiers
Ensure gold standards compliance
Drive membership growth and retention
BJ’s Wholesale Club is seeking a Front End Supervisor to lead and enhance member experience while managing the front-end operations of the club. The ideal candidate will have strong leadership skills, a background in customer service or sales, and the ability to drive team performance
Job Summary
The Member Experience Supervisor provides leadership to Front End Leads, Cashiers, and Membership Sales Ambassadors to ensure a positive member service experience.
This role is responsible for developing talent, driving operational excellence, and maintaining strict adherence to club policies and procedures.
Team members enjoy comprehensive benefits including weekly pay, free memberships, flexible health plans, and a 401(k) with company match.
Matching Summary
Match Score: 85
BJ’s Wholesale Club is seeking a Front End Supervisor to lead and enhance member experience while managing the front-end operations of the club. The ideal candidate will have strong leadership skills, a background in customer service or sales, and the ability to drive team performance.
Salary
Base: $20.25 - $25.32 per hour; Bonus/Equity: Not specified; Benefits: Weekly pay, free memberships, health benefits, 401(k) match
Skills & Requirements
Must-have
Supervise Front End Leads and Cashiers
Ensure GOLD standards compliance
Drive membership growth and retention
Manage team scheduling and staffing
Execute corporate programs to standard
Nice-to-have
Strong business acumen and strategic thinking
Experience in big box wholesale or retail
Ability to foster inclusive team culture
Data-driven decision-making skills
Key Requirements
2 years customer service or sales experience preferred