Business Capability Owner, Customer Experience (cx)

Logitech

Cork, Ireland
2d onsite
Experience in customer service domain
Proven track record in digital transformations
Strong business acumen
Logitech is committed to having a positive global impact while offering flexibility in work. The role involves managing the strategic roadmap for Customer Experience technology and ensuring its scalability and adaptability. Collaboration with various stakeholders is essential to enhance customer interactions and operational efficiency

Job Summary

  • Logitech is committed to having a positive global impact while offering flexibility in work. The role involves managing the strategic roadmap for Customer Experience technology and ensuring its scalability and adaptability. Collaboration with various stakeholders is essential to enhance customer interactions and operational efficiency.

Matching Summary

Logitech is committed to having a positive global impact while offering flexibility in work. The role involves managing the strategic roadmap for Customer Experience technology and ensuring its scalability and adaptability. Collaboration with various stakeholders is essential to enhance customer interactions and operational efficiency.

Skills & Requirements

Must-have

  • Experience in Customer Service domain
  • Proven track record in digital transformations
  • Strong business acumen

Nice-to-have

  • Knowledge of AI and automation
  • Experience with Consumer Electronics support
  • Agile certification preferred

Key Requirements

  • Proven experience as a Product Manager
  • Experience in high-volume B2C consumer models
  • Strong understanding of support center operations

Work Rights

Not specified

Tailored Resume

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