Care Fleet Monitoring Specialist

NCR Atleos

Fully remote
Intermediate power bi skills
Solid excel analytical skills
L2 support team experience
The role involves continuously monitoring the performance of the ATM fleet to diagnose issues before they escalate

Job Summary

  • The role involves continuously monitoring the performance of the ATM fleet to diagnose issues before they escalate.
  • Candidates will utilize remote access tools and data analysis to tag poor-performing ATMs and order parts proactively.
  • This position requires working shifts from 13:00 to 21:00 in partnership with Technical Support, Field Support, and Engineering teams.

Matching Summary

The role involves continuously monitoring the performance of the ATM fleet to diagnose issues before they escalate.

Skills & Requirements

Must-have

  • Intermediate Power BI skills
  • Solid Excel analytical skills
  • L2 support team experience

Nice-to-have

  • Proactive technical mindset
  • Excellent communication skills
  • Strong English proficiency

Key Requirements

  • Bachelor's degree in IT or technical sciences
  • Previous NCR Atleos financial product support experience
  • Experience working in an L2 support team

Work Rights

Not specified

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