Subject Matter Expert (danish - Speaking) - On-site Tr02

Concentrix

Barcelona, Spain
Base: 20,484 euros grosspyear; bonus/equity: up to...
Danish speaking proficiency
Fluent english
Customer service best practices
As a Subject Matter Expert, you will drive the sales cycle, nurture client relationships, and showcase expertise in advanced cloud technologies

Job Summary

  • As a Subject Matter Expert, you will drive the sales cycle, nurture client relationships, and showcase expertise in advanced cloud technologies.
  • Concentrix offers a salary package including base salary, bonus, and private medical insurance, with full-time permanent employment.
  • The role involves maintaining product knowledge, assisting in training material development, collaborating with cross-functional teams, and monitoring team performance.

Matching Summary

As a Subject Matter Expert, you will drive the sales cycle, nurture client relationships, and showcase expertise in advanced cloud technologies.

Salary

Base: 20,484 euros gross/year; Bonus/Equity: up to 1,000 euros gross/year; Benefits: private medical insurance

Skills & Requirements

Must-have

  • Danish speaking proficiency
  • Fluent English
  • Customer service best practices
  • Call center operations knowledge
  • Quality monitoring tools
  • CRM software proficiency
  • Contact center reporting systems

Nice-to-have

  • Curious and willing to learn
  • Natural talent to help others
  • Go beyond WOW for customers
  • Fast-paced dynamic environment

Key Requirements

  • Bilingual or proficient in Danish
  • Fluent in English
  • Strong leadership skills
  • In-depth knowledge of customer service
  • Experience with quality monitoring
  • Excellent analytical skills
  • Ability to manage multiple priorities

Work Rights

Not specified

Tailored Resume

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