The Intake Coordinator provides single point of entry for in-patient intake, handling phone triage, requests for services, patient callbacks, and documenting all call activities
Job Summary
The Intake Coordinator provides single point of entry for in-patient intake, handling phone triage, requests for services, patient callbacks, and documenting all call activities.
Duties include answering inquiry calls, performing pre-registration, collecting pertinent data, verifying insurance eligibility, and coordinating with insurance companies.
The role involves facilitating and coordinating assessments, maintaining communication between the organization and patient referrals/families, and providing information and referral services.
Matching Summary
The Intake Coordinator provides single point of entry for in-patient intake, handling phone triage, requests for services, patient callbacks, and documenting all call activities.
Skills & Requirements
Must-have
Phone triage and patient callbacks
Insurance eligibility verification
Coordination with insurance companies
Crisis intervention services
Nice-to-have
Promotes and provides education
Clerical support to admissions
Key Requirements
High school diploma or equivalent
One or more years' experience in healthcare admissions
CPR and de-escalation and restraint certification required