New Business Customer Advisor

Hastings Insurance Services Ltd

Leicester, United Kingdom
Base: £26,230 rising to £26,550 after training, wi...
Hybrid
Fantastic people skills
Deliver a great customer experience
Navigating software systems
The New Business team provides customers with new quotes for car, bike, van, home, or multi-car/bike policies, giving them details to make informed decisions and find the right cover

Job Summary

  • The New Business team provides customers with new quotes for car, bike, van, home, or multi-car/bike policies, giving them details to make informed decisions and find the right cover.
  • The company offers a 12-week training program delivered face-to-face, followed by hybrid working with the flexibility to work remotely most of the time.
  • Benefits include up to 5% annual discretionary bonus, hybrid working, a modern office, onsite restaurant and coffee, 25 days holiday, pension match up to 10%, life insurance, and various discounts.

Matching Summary

The New Business team provides customers with new quotes for car, bike, van, home, or multi-car/bike policies, giving them details to make informed decisions and find the right cover.

Salary

Base: £26,230 rising to £26,550 after training, with progression up to £29,500; Bonus/Equity: Up to 5% annual discretionary Bonus; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Fantastic people skills
  • Deliver a great customer experience
  • Navigating software systems
  • Managing a conversation
  • Uphold our values
  • Focus on outcomes

Nice-to-have

  • Positive empathetic patient approach
  • Bring personality to work
  • Comfortable with change
  • Adapt quickly and show resilience

Key Requirements

  • Must complete 12 week training program
  • Must pass referencing checks

Work Rights

Not specified

Tailored Resume

Cover Letter