Customer Service Representative (german-speaking) - Search Engine

Concentrix

Lisbon, Portugal
Competitive salary; performance bonus available; f...
On-site
Fluent german language skills
English b2 proficiency
Inbound customer request handling
Concentrix is seeking a German-speaking Customer Service Representative to join their team in Lisbon, Portugal. The role emphasizes customer satisfaction, operational excellence, and offers significant opportunities for career growth and personal development

Job Summary

  • The role involves responding to inbound customer requests and resolving technical support issues via multiple channels.
  • Concentrix offers full paid training, career development programs, and a high internal promotion rate for managers.
  • Employees work on-site in Lisbon, Portugal, with benefits including competitive salary, performance bonuses, and referral opportunities.

Matching Summary

Match Score: 85

Concentrix is seeking a German-speaking Customer Service Representative to join their team in Lisbon, Portugal. The role emphasizes customer satisfaction, operational excellence, and offers significant opportunities for career growth and personal development.

Salary

Competitive salary; Performance bonus available; Full paid training included

Skills & Requirements

Must-have

  • Fluent German language skills
  • English B2 proficiency
  • Inbound customer request handling
  • Technical support assistance
  • Ticket collaboration and closure

Nice-to-have

  • Patience in communication
  • Proactive problem solving
  • Team player mindset
  • Self-motivated attitude
  • Interest in IT trends

Key Requirements

  • High level of German (written and oral)
  • Fluent English (B2 level)
  • Legal authorization to work in Portugal

Work Rights

Must be legally authorized to work in Portugal

Tailored Resume

Cover Letter