Customer Relationship Representative

Hamilton Honda Inc

Novi, MI, United States
Customer follow-up calls
Call listening and coaching
Administering employee satisfaction surveys
This opportunity is with Hamilton Honda Inc, part of the Lithia Motors family, the fourth largest auto dealership group in the country

Job Summary

  • This opportunity is with Hamilton Honda Inc, part of the Lithia Motors family, the fourth largest auto dealership group in the country.
  • Responsibilities include leading CR process management, calling sales customers for follow-up, coaching team members on communication skills, and administering employee satisfaction surveys.
  • The company focuses on providing customers with an honest, simpler buying experience within a positive team environment.

Matching Summary

This opportunity is with Hamilton Honda Inc, part of the Lithia Motors family, the fourth largest auto dealership group in the country.

Skills & Requirements

Must-have

  • Customer follow-up calls
  • Call listening and coaching
  • Administering Employee Satisfaction Surveys
  • Drafting response letters
  • Performance Dashboard knowledge

Nice-to-have

  • Drive to perform and excel
  • Constant improvement mindset
  • Positive team environment
  • Honest and simpler buying experience

Key Requirements

  • Excellent time management skills
  • Available on Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter