Customer Service Representative I (building Services) - Ofmd

Washington University

Base: $17.03 - $24.61 ph; bonus/equity: not specif...
High school diploma or equivalent
1 year relevant experience
Servicenow platform proficiency
The Operations & Facilities Management Department provides essential services to sustain the medical campus mission of excellence in patient care, research, and education

Job Summary

  • The Operations & Facilities Management Department provides essential services to sustain the medical campus mission of excellence in patient care, research, and education.
  • This role is responsible for receiving, recording, and distributing verbal and written work orders from departments to service crews through ServiceNow and direct conversation.
  • Employees receive up to 22 days of vacation, 10 recognized holidays, sick time, and a defined contribution retirement savings plan starting at 7%.

Matching Summary

The Operations & Facilities Management Department provides essential services to sustain the medical campus mission of excellence in patient care, research, and education.

Salary

Base: $17.03 - $24.61 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, 403(b) with 7% match, tuition coverage

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 1 year relevant experience
  • ServiceNow platform proficiency

Nice-to-have

  • Conflict resolution skills
  • Critical thinking abilities
  • Professional integrity and etiquette
  • Effective listening capabilities
  • Teamwork and collaboration

Key Requirements

  • High school diploma or equivalent
  • 1 year of relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter