Base: from 1,850 eur gross; bonus: up to 10% of ba...
2 years e-commerce support experience
Active english c1 proficiency
Ticketing system and troubleshooting skills
The role involves acting as a responsible party for receiving, investigating, diagnosing, and resolving problems within the Global eStore ecosystem
Job Summary
The role involves acting as a responsible party for receiving, investigating, diagnosing, and resolving problems within the Global eStore ecosystem.
Candidates will work with developers to improve the platform based on customer feedback while managing product catalogue maintenance and delivery of guidelines.
The position offers a performance bonus up to 10% twice per year along with comprehensive benefits including healthcare, multispot cards, and loyalty allowances.
Matching Summary
The role involves acting as a responsible party for receiving, investigating, diagnosing, and resolving problems within the Global eStore ecosystem.
Salary
Base: from 1850 EUR gross; Bonus: up to 10% of basic salary paid 2 times per year; Benefits: Health & well-being BenefitPlus, Multisport card, Travel card, Supplementary pension saving
Skills & Requirements
Must-have
2 years e-Commerce support experience
Active English C1 proficiency
Ticketing system and troubleshooting skills
Nice-to-have
UML or BPMN diagram reading ability
CMS, JIRA, Postman, HTML/CSS knowledge
Proactive attitude and team spirit
Key Requirements
At least 2 years of e-Commerce support experience
Active English language skills (C1 level)
Solid technical skills in online purchasing processes