Casualty Claims Manager

allstate.ca

Base: $80,000.00 - 124,600.00 annually; bonus/equi...
Onsite
Casualty claims leadership
Manage adjuster staff
Coach performance
The Associate Manager is responsible for providing our Agents exceptional claims and inquiry service through chat while managing and motivating ten to fifteen adjuster staff or vendors to achieve inspired levels of performance and expert execution of required claim processes

Job Summary

  • The Associate Manager is responsible for providing our Agents exceptional claims and inquiry service through chat while managing and motivating ten to fifteen adjuster staff or vendors to achieve inspired levels of performance and expert execution of required claim processes.
  • This individual supports the implementation of operational initiatives that enable the achievement of Claim, Discipline, Claims Service Area (CSA) and Company business objectives.
  • The individual delivers compassionate service that is fast, fair, and easy, to ensure customer retention.

Matching Summary

The Associate Manager is responsible for providing our Agents exceptional claims and inquiry service through chat while managing and motivating ten to fifteen adjuster staff or vendors to achieve inspired levels of performance and expert execution of required claim processes.

Salary

Base: $80,000.00 - 124,600.00 Annually; Bonus/Equity: incentive pay as applicable; Benefits: Not specified

Skills & Requirements

Must-have

  • Casualty claims leadership
  • Manage adjuster staff
  • Coach performance
  • Handle extended files
  • Serious injury claims
  • Deliver strong customer outcomes

Nice-to-have

  • Innovative drive
  • Challenge the status quo
  • Shape the future of protection
  • Meaningful impact

Key Requirements

  • Management Adjusting CSL Associate Manager experience

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter