Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

29

Niedersachsen, Germany
Base: not specified; bonus/equity: target bonus; b...
Fully remote
Customer onboarding and training
Product functionality support
Customer relationship management
The Senior Customer Success Manager position focuses on ensuring customer satisfaction and success within the dairy farming technology sector in Niedersachsen and Hessen, Germany. The role involves onboarding, training, and continuous support for clients, requiring a strong understanding of agricultural technologies and customer relationship management

Job Summary

  • The primary responsibility of the Customer Success Manager is to ensure the satisfaction and success of our valued customers, supporting them from sales prospects to active users of our products.
  • This role involves on-site customer visits for onboarding and training, analyzing operational workflows, and providing ongoing support to optimize product utilization.
  • We offer an attractive compensation package including 13 monthly salaries plus target bonus, flexible working hours, company car, and opportunities for global cooperation and professional development.

Matching Summary

Match Score: 85

The Senior Customer Success Manager position focuses on ensuring customer satisfaction and success within the dairy farming technology sector in Niedersachsen and Hessen, Germany. The role involves onboarding, training, and continuous support for clients, requiring a strong understanding of agricultural technologies and customer relationship management.

Salary

Base: Not specified; Bonus/Equity: target bonus; Benefits: 13 Monatsgehälter, Urlaubsgeld (1.200€ jährlich), Betriebliche Altersvorsorge, Firmenwagen, Mitarbeitervergünstigungen, Firmenfahrrad / Fahrradleasing, Health und Wellness Benefits, Paid Parental Leave

Skills & Requirements

Must-have

  • Customer Onboarding and Training
  • Product Functionality Support
  • Customer Relationship Management
  • Dairy Farming Technology Expertise
  • Field Sales and Support

Nice-to-have

  • Proactive and Self-Motivated
  • Integrative and Diverse Environment
  • Collaborative Teamwork

Key Requirements

  • 3-5 years of customer-facing experience
  • Bachelor's degree or equivalent experience
  • Proficiency in German and good English skills
  • Valid Driving License

Work Rights

Not specified

Tailored Resume

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