Customer Service Representative Analyst – Administrative

SkillersZone LLC

Mecca, Saudi Arabia
On-site
Front-line customer support
Administrative coordination
Data entry and filing
This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries

Job Summary

  • This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries.
  • You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams.
  • This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.

Matching Summary

This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries.

Skills & Requirements

Must-have

  • Front-line customer support
  • Administrative coordination
  • Data entry and filing
  • Appointment scheduling
  • Reporting and coordination
  • Multicultural, multilingual environment

Nice-to-have

  • Service-minded
  • Detail-oriented
  • Organized
  • Professionalism
  • Discretion with sensitive information
  • Solutions-focused approach

Key Requirements

  • Work authorization for MENA region

Work Rights

Not specified

Tailored Resume

Cover Letter