Customer Service - Cannington Branch

CommBank

Cannington, AU
Predetermined onsite roster
Deliver outstanding outcomes for every customer
Respond to customers’ transactional needs
Adhere to bank’s processes and procedures
CommBank is hiring customer service professionals for its Cannington branch, focusing on delivering exceptional banking experiences to personal and small business customers. The roles involve engaging with customers, addressing their needs, and ensuring satisfaction through personalized service

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

CommBank is hiring customer service professionals for its Cannington branch, focusing on delivering exceptional banking experiences to personal and small business customers. The roles involve engaging with customers, addressing their needs, and ensuring satisfaction through personalized service.

Skills & Requirements

Must-have

  • deliver outstanding outcomes for every customer
  • respond to customers’ transactional needs
  • adhere to Bank’s processes and procedures
  • capture customer feedback and take action

Nice-to-have

  • build a personal connection with customers
  • act with integrity and place customer first
  • passion for service excellence
  • work independently and refer specialists

Key Requirements

  • Customer Service Representative (Teller) roster
  • Branch Concierge roster
  • ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter