Job Summary

• The Senior E-Branch Specialist will perform a wide variety of complex duties related to the handling of member transactions, assisting in service and operational duties, providing leadership and guidance, and demonstrating behaviors supporting the Mirastar Experience.
• This individual will be responsible for the productivity and efficiency, including quality control and compliance with all policies, procedures, and regulatory requirements.
• Providing an additional support point of contact for staff to resolve escalated member situations and on-the-spot feedback to service our members more efficiently.

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Skills & Requirements

Key Requirements

• High School Diploma
• 2-3 years related experience
• Ability to handle multiple tasks
• Strong verbal and written communication

Work Rights