Spécialiste D’événements Avion Au Sol / Aircraft-on-ground (aog) Specialist

KID-Systeme

Mirabel, Quebec, Canada
Base: attractive salary; bonus/equity: annual bonu...
Hybrid
Aircraft systems technical knowledge
Customer support coordination
Cross-department collaboration
KID-Systeme is seeking an Aircraft-on-Ground (AOG) Specialist for their A220 Customer Response Center in Mirabel, Quebec. The role requires technical knowledge of aircraft systems, customer support experience, and strong communication skills to coordinate support for A220 aircraft globally

Job Summary

  • The A220 commercial aircraft Programme is looking for an Aircraft-on-Ground (AOG) Specialist to join the Customer Response Center team based in Mirabel, Quebec, supporting customers worldwide.
  • The role involves coordinating return to service activities for long-term grounded aircraft, ensuring client visibility, and fostering cross-collaboration within Airbus and partners.
  • The company offers attractive salary, annual bonus, group insurance, pension plan, hybrid work policy, extensive e-learning opportunities, and a supportive work environment balancing career and quality of life.

Matching Summary

Match Score: 85

KID-Systeme is seeking an Aircraft-on-Ground (AOG) Specialist for their A220 Customer Response Center in Mirabel, Quebec. The role requires technical knowledge of aircraft systems, customer support experience, and strong communication skills to coordinate support for A220 aircraft globally.

Salary

Base: Attractive salary; Bonus/Equity: Annual bonus; Benefits: Group insurance, pension plan, share purchase plan

Skills & Requirements

Must-have

  • Aircraft systems technical knowledge
  • Customer support coordination
  • Cross-department collaboration
  • Multitasking in dynamic environment
  • Bilingual communication French and English
  • Leadership in critical situations

Nice-to-have

  • Problem-solving skills
  • Flexibility and priority management
  • Networking with internal and external resources
  • Customer service excellence
  • Ability to influence others

Key Requirements

  • Five years aviation industry experience
  • Technical knowledge of aircraft and Airbus products
  • Knowledge of airline operations
  • Bilingual in French and English
  • Experience in leadership and problem-solving
  • Ability to work under frequent rapid change

Work Rights

Not specified

Tailored Resume

Cover Letter