Guest Service Officer (Serviced Residences Cluster)
SOURCEO PTE. LTD.
Singapore, Singapore
Not specified (assumed on-site based on the nature of the role).
Courteous guest service delivery
Efficient complaint handling
Telephone etiquette within three rings
SOURCEO PTE. LTD. is seeking a Guest Service Officer for their serviced residences in Singapore, focusing on providing excellent customer service and maintaining guest relations. The ideal candidate should possess a positive attitude, good communication skills, and preferably some experience in the hospitality industry.
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Job Summary
The role involves working closely with the Residence Manager to provide courteous services and efficiently handle guest complaints.
Employees must ensure all telephone calls are answered promptly within three rings while maintaining high standards of guest relations.
Staff are required to adhere to residence policies regarding cashiering, room security, and emergency procedures.
Matching Summary
Match Score: 75
SOURCEO PTE. LTD. is seeking a Guest Service Officer for their serviced residences in Singapore, focusing on providing excellent customer service and maintaining guest relations. The ideal candidate should possess a positive attitude, good communication skills, and preferably some experience in the hospitality industry.
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