Guest Services Associate - Irvine Spectrum - Retail ($20.50)

The Irvine Company LLC

Irvine, CA, USA
Base: $20.50ph; bonus/equity: not specified; benef...
On-site
World class guest service
Cash handling procedures
Safety standards
The Guest Services Associate is responsible to provide world class Guest Service by assisting Guests including: welcoming Guests, providing information and directions, resolving challenges, restaurant reservations, providing wheelchair and stroller loaners, sales of gift cards and Disneyland Resort tickets, special events and community assistance

Job Summary

  • The Guest Services Associate is responsible to provide world class Guest Service by assisting Guests including: welcoming Guests, providing information and directions, resolving challenges, restaurant reservations, providing wheelchair and stroller loaners, sales of gift cards and Disneyland Resort tickets, special events and community assistance.
  • The Irvine Spectrum Center (“ISC”), Associate will also be responsible for Attractions Operation which includes: selling Attractions tickets and operating the Attractions by adhering to Operating Guidelines and focusing on safety, courtesy and efficiency.
  • The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Matching Summary

The Guest Services Associate is responsible to provide world class Guest Service by assisting Guests including: welcoming Guests, providing information and directions, resolving challenges, restaurant reservations, providing wheelchair and stroller loaners, sales of gift cards and Disneyland Resort tickets, special events and community assistance.

Salary

Base: $20.50/hr; Bonus/Equity: Not specified; Benefits: paid time off, matching 401(k), and health benefits

Skills & Requirements

Must-have

  • world class Guest Service
  • cash handling procedures
  • safety standards
  • operating Attractions

Nice-to-have

  • exceptional safety standards
  • collaborative spirit
  • environmental stewardship

Key Requirements

  • Minimum high school degree or GED
  • Minimum one-year customer service experience
  • Cash Handling and/or Guest interaction experience preferred
  • Attractions experience preferred
  • CPR highly desired
  • Ability to climb ladders and move ramps

Work Rights

Not specified

Tailored Resume

Cover Letter