Channel Lead, Tmall

H&M

Shanghai, China
On-site (4 days a week)
Tmall platform operations experience
Digital sales and profitability analysis
Cross-functional stakeholder collaboration
H&M is seeking a Channel Lead for Tmall in Shanghai, responsible for driving commercial growth and optimizing digital performance on the platform. The ideal candidate will collaborate with various internal and external stakeholders, manage day-to-day operations, and analyze key performance indicators to enhance platform success

Job Summary

  • The Channel Lead acts as a strategic execution partner driving commercial growth by optimizing digital performance on the Tmall platform.
  • This role requires managing day-to-day operations, overseeing merchandising roll-outs, and ensuring compliance with COS standards and platform requirements.
  • Candidates must possess strong analytical skills to track KPIs like traffic, conversion, and retention while collaborating with internal marketing and merchandising teams.

Matching Summary

Match Score: 85

H&M is seeking a Channel Lead for Tmall in Shanghai, responsible for driving commercial growth and optimizing digital performance on the platform. The ideal candidate will collaborate with various internal and external stakeholders, manage day-to-day operations, and analyze key performance indicators to enhance platform success.

Skills & Requirements

Must-have

  • Tmall platform operations experience
  • Digital sales and profitability analysis
  • Cross-functional stakeholder collaboration
  • Customer retention and CRM execution
  • Campaign and content strategy alignment

Nice-to-have

  • Proactive solution-oriented mindset
  • Strong ownership of platform initiatives
  • Experience with external agencies and vendors
  • Ability to work in fast-changing environment

Key Requirements

  • Right to live and work in China required
  • Solid understanding of major digital commerce platforms
  • Hands-on experience working with TPs and agencies

Work Rights

Must have right to live and work in China

Tailored Resume

Cover Letter