Develop, implement, and maintain best-practice communication strategies to inform and engage customers, community, and stakeholders regarding maintenance, incidents, and operational activities
Job Summary
Develop, implement, and maintain best-practice communication strategies to inform and engage customers, community, and stakeholders regarding maintenance, incidents, and operational activities.
Act as the primary point of contact for customer and stakeholder enquiries, concerns, and complaints related to operations and maintenance.
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.
Matching Summary
Develop, implement, and maintain best-practice communication strategies to inform and engage customers, community, and stakeholders regarding maintenance, incidents, and operational activities.
Skills & Requirements
Must-have
internal and external communications
customer and stakeholder enquiries
incident communication
public advisories and signage updates
media liaison skills
Nice-to-have
community engagement initiatives
government stakeholder experience
Aboriginal and Torres Strait Islander communities
diversity and inclusion workplace
Key Requirements
5+ years in transport, construction, operations or emergency communications
Degree or Diploma in Communications, Public Relations, Media or Journalism