As an Analyst in our Customer Transformation team in Auckland, you’ll work on real problems that affect how people experience services and products - in banking, retail, government and beyond
Job Summary
As an Analyst in our Customer Transformation team in Auckland, you’ll work on real problems that affect how people experience services and products - in banking, retail, government and beyond.
Spend your time listening, mapping, testing, workshopping and creating.
PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
Matching Summary
As an Analyst in our Customer Transformation team in Auckland, you’ll work on real problems that affect how people experience services and products - in banking, retail, government and beyond.
Skills & Requirements
Must-have
Service design
CX
Analysis
Systems thinking
Human-centred lens
Nice-to-have
Co-create solutions
Ambiguity into clarity
Ideas into action
People-focused skills
Key Requirements
1-2 years’ experience in service design, CX, business analysis, or transformation
Relevant qualification in design, psychology, business or a related field
Confidence working with clients
Experience translating ambiguity into clear deliverables