The agent is responsible for the safety of staff, partners, guests, and clients throughout their entire stay at the property
Job Summary
The agent is responsible for the safety of staff, partners, guests, and clients throughout their entire stay at the property.
Employees must conduct thorough and frequent patrols following daily checklists for specific hotel areas and complete detailed daily security reports.
The role requires acting as a brand ambassador who develops personalized relationships with guests while resolving complaints with maximum hospitality.
Matching Summary
The agent is responsible for the safety of staff, partners, guests, and clients throughout their entire stay at the property.
Skills & Requirements
Must-have
1 year of verifiable security experience
Ability to stand and patrol for extended periods
Strong verbal communication skills with groups
Meticulous attention to detail in daily checks
Excellent interpersonal relationship building
Nice-to-have
Previous experience in hotel security
Experience resolving guest complaints effectively
Ability to work outdoors when necessary
High level of organizational efficiency
Brand ambassadorship and culture guardianship
Key Requirements
1 Year of verifiable security experience
Physical ability to stand, patrol, and perform outdoor activities
Effective organization and verbal communication capabilities