Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
Customer service standards
Digital capabilities engagement
Sales process adherence
Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers
Job Summary
Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers.
Supports daily branch operations as a Teller and meets customer service and sales needs, including educating customers on banking solutions and digital capabilities.
Responsible for providing exceptional service, resolving customer problems, and driving sales and customer experience within the branch.
Matching Summary
Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers.
Salary
Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service standards
Digital capabilities engagement
Sales process adherence
AML, BSA, and KYC processes
Customer transaction completion
Operational risk controls
Nice-to-have
Empathy and customer centricity
Flexibility and adaptability
Entrepreneurial spirit
Critical thinking skills
Key Requirements
High school diploma or equivalent
Minimum 1 year retail sales, call center, customer service, or telesales experience