Sr Training Specialist

Harvard Pilgrim Health Care Inc

Remote
Base: $65,461.31 - $98,191.97; bonus/equity: varia...
Fully remote
Virtual classroom facilitation skills
Technical training delivery
Customer service training
The Senior Training Specialist assists with needs assessment, discovery, design, development, and implementation of training programs, focusing on Appeals and Grievances topics

Job Summary

  • The Senior Training Specialist assists with needs assessment, discovery, design, development, and implementation of training programs, focusing on Appeals and Grievances topics.
  • Key responsibilities include delivering technical and service skills training, creating custom training solutions, and managing program administration.
  • Point32Health offers a competitive and comprehensive total rewards package including medical, dental, vision, retirement plans, paid time off, and well-being benefits.

Matching Summary

The Senior Training Specialist assists with needs assessment, discovery, design, development, and implementation of training programs, focusing on Appeals and Grievances topics.

Salary

Base: $65,461.31 - $98,191.97; Bonus/Equity: Variable pay; Benefits: Medical, dental, vision, retirement, PTO, life/disability insurance, tuition program, well-being benefits

Skills & Requirements

Must-have

  • Virtual classroom facilitation skills
  • Technical training delivery
  • Customer service training
  • Appeals and Grievances topics
  • Create engaging learning environments

Nice-to-have

  • Mentoring peers
  • Spearheading special projects
  • Action-oriented behavior
  • Empathy and understanding

Key Requirements

  • 3-5 years relevant experience
  • Bachelor's degree in education or related field
  • Experience implementing skills-based training programs
  • Mastery of virtual classroom facilitation skills

Work Rights

Not specified

Tailored Resume

Cover Letter