As Customer Care Manager, you will be responsible for local road sales and customer service for the Hamburg, Crivitz, and Neumünster locations, reporting directly to the branch management
Job Summary
As Customer Care Manager, you will be responsible for local road sales and customer service for the Hamburg, Crivitz, and Neumünster locations, reporting directly to the branch management.
Your responsibilities include managing sales activities, supporting existing customers, developing business strategies with stakeholders, and coordinating internal processes and pricing for offers and tenders.
Hellmann offers a 'You-Culture', flexible working hours, mobile work options, financial benefits like holiday and Christmas bonuses, company pension, and opportunities for professional development through their Academy and digital learning platform.
Matching Summary
As Customer Care Manager, you will be responsible for local road sales and customer service for the Hamburg, Crivitz, and Neumünster locations, reporting directly to the branch management.
Skills & Requirements
Must-have
Customer Service Management
Sales Strategy Development
Client Relationship Management
Offer and Tender Management
Customer Experience Improvement
Logistics Sales
Nice-to-have
Entrepreneurial Spirit
Forward-Thinking Approach
Team Collaboration
Solution-Oriented Mindset
Key Requirements
Commercial apprenticeship in freight forwarding and logistics services or a degree in Business Administration, Logistics, or similar
Several years of professional experience in sales and/or customer service