Guest Services Executive

42

Bengaluru, KA, India
On-site
3-5 years hospitality management experience
Luxury hotel or corporate hospitality background
Leadership of front-of-house operations teams
JLL is seeking a Guest Services Executive in Bengaluru, KA, India, to oversee hospitality operations, ensuring high standards of guest experience in corporate environments. The role requires leadership in managing hospitality teams and creating personalized experiences for employees and clients

Job Summary

  • The role involves overseeing daily luxury hospitality operations across lobby reception areas, meeting rooms, and communal spaces to ensure world-class service standards.
  • Candidates will be responsible for managing VIP arrivals, coordinating complex visitor experiences, and delivering personalized moments of delight for employees and executive guests.
  • JLL seeks a leader with a passion for creating memorable experiences who can manage vendor relationships, event logistics, and brand-aligned environmental aesthetics.

Matching Summary

Match Score: 85

JLL is seeking a Guest Services Executive in Bengaluru, KA, India, to oversee hospitality operations, ensuring high standards of guest experience in corporate environments. The role requires leadership in managing hospitality teams and creating personalized experiences for employees and clients.

Skills & Requirements

Must-have

  • 3-5 years hospitality management experience
  • Luxury hotel or corporate hospitality background
  • Leadership of front-of-house operations teams
  • Visitor management system proficiency
  • Meeting room technology coordination

Nice-to-have

  • Ritz-Carlton or Forbes service standards training
  • Multilingual capabilities for global clients
  • ServSafe or food safety certifications
  • LEED or WELL Building Standard knowledge
  • Experience with sustainable hospitality practices

Key Requirements

  • Bachelor's degree in Hospitality Management or related field
  • Minimum 3 years in leadership roles managing hospitality teams
  • Proven track record in five-star hotels or premium corporate environments

Work Rights

Not specified

Tailored Resume

Cover Letter