Customer Service Representative I

Sonic Healthcare USA

Onsite with eligibility for remote work after 90 days based on performance.
High school diploma or equivalent
1 year of call center experience
Typing proficiency at least 35wpm
Sonic Healthcare USA is seeking a full-time Customer Service Representative I to provide exceptional support in a fast-paced call center environment. The ideal candidate will possess strong communication skills, typing proficiency, and a commitment to quality service while working a Saturday-focused schedule

Job Summary

  • The company is a Great Place to Work certified employer dedicated to creating a supportive and inclusive environment.
  • This role involves providing patients and clients with exceptional customer service via inbound calls and assisting with stat call support.
  • Employees receive competitive benefits including medical, dental, vision insurance, paid time off, holidays, and a 401(k) with company match.

Matching Summary

Match Score: 85

Sonic Healthcare USA is seeking a full-time Customer Service Representative I to provide exceptional support in a fast-paced call center environment. The ideal candidate will possess strong communication skills, typing proficiency, and a commitment to quality service while working a Saturday-focused schedule.

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • 1 year of call center experience
  • Typing proficiency at least 35wpm
  • 10-key typing ability
  • Fast-paced environment adaptability

Nice-to-have

  • Associate's Degree or Medical Assistant training
  • 2+ years laboratory training experience
  • Specimen collection and processing knowledge
  • Data entry experience in production
  • Passion for solving problems

Key Requirements

  • High School Diploma or equivalent required
  • Minimum 1 year call center experience
  • Typing speed of at least 35 words per minute
  • Proficiency with 10-key input method

Work Rights

Not specified

Tailored Resume

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