It Trainer

The Salvation Army

Base: $66,831.48 to $100,247.22; bonus/equity: not...
Design and deliver end-user training
Develop course materials and documentation
Workday learning management system (lms)
The Salvation Army is a faith- and values-based organization that has served people in need across Canada and Bermuda for over 130 years

Job Summary

  • The Salvation Army is a faith- and values-based organization that has served people in need across Canada and Bermuda for over 130 years.
  • The IT Trainer is responsible for designing, delivering, and improving end-user training programs for internal and external software applications like Salesforce, Microsoft 365, and Workday.
  • The role involves creating training curricula, developing course materials, delivering training via various methods, and evaluating its effectiveness to ensure users can efficiently utilize software tools.

Matching Summary

The Salvation Army is a faith- and values-based organization that has served people in need across Canada and Bermuda for over 130 years.

Salary

Base: $66,831.48 to $100,247.22; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Design and deliver end-user training
  • Develop course materials and documentation
  • Workday Learning Management System (LMS)
  • Salesforce CRM
  • Microsoft 365
  • Adult learning principles

Nice-to-have

  • Faith- and values-based organization
  • Customer-service orientation
  • Continuous improvement mindset

Key Requirements

  • College diploma or university degree
  • Certification in Adult Learning Theory
  • 4–6 years IT industry experience
  • 2–4 years IT or software training experience
  • Experience with Workday LMS and Salesforce CRM
  • Hands-on enterprise and desktop software experience

Work Rights

Not specified

Tailored Resume

Cover Letter