Customer Assistance Representative I

Oklahoma State Government

Base: $40,000.00; bonus/equity: not specified; ben...
One year clerical office work experience
Knowledge of business arithmetic
Effective oral and written communication
This position provides services and assistance to taxpayers and customers while resolving questions concerning state laws

Job Summary

  • This position provides services and assistance to taxpayers and customers while resolving questions concerning state laws.
  • Employees will analyze information to determine the nature of problems and provide advice on agency policies and procedures.
  • The role involves reviewing records to identify tax accounts that can be closed and maintaining inventories of publications and forms.

Matching Summary

This position provides services and assistance to taxpayers and customers while resolving questions concerning state laws.

Salary

Base: $40,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • One year clerical office work experience
  • Knowledge of business arithmetic
  • Effective oral and written communication
  • Ability to research laws and rules
  • Willingness to fulfill job related travel

Nice-to-have

  • Experience in customer service representative roles
  • Background in public administration
  • Ability to establish effective working relationships

Key Requirements

  • One year of clerical or customer service experience
  • Thirty semester hours of college including six in business or public administration
  • Completion of all prescribed training requirements
  • Willingness to fulfill job related travel

Work Rights

Not specified

Tailored Resume

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