Patient Service Associate, Emergency Medicine(7677)

NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD

Singapore, Singapore
**
Register patients at emergency department
Collect payments for facility fees
Handle phone enquiries with etiquette
** The Patient Service Associate role at National University Hospital (Singapore) focuses on delivering exceptional administrative support and customer service within the Emergency Medicine Department. Candidates should possess strong communication skills, a compassionate attitude, and the ability to work in a fast-paced environment while managing patient inquiries and administrative tasks. **

Job Summary

  • The role provides administrative support and delivers excellent customer service to patients and visitors in the Emergency Medicine Department.
  • Responsibilities include registering patients, collecting payments, providing financial counseling, and managing appointment bookings via the EPIC system.
  • Candidates must be willing to work three rotating shifts while adhering to strict hospital policies and procedures.

Matching Summary

Match Score: 75

** The Patient Service Associate role at National University Hospital (Singapore) focuses on delivering exceptional administrative support and customer service within the Emergency Medicine Department. Candidates should possess strong communication skills, a compassionate attitude, and the ability to work in a fast-paced environment while managing patient inquiries and administrative tasks. **

Skills & Requirements

Must-have

  • Register patients at Emergency Department
  • Collect payments for facility fees
  • Handle phone enquiries with etiquette
  • Book appointments in EPIC system
  • Work 3 rotating shifts

Nice-to-have

  • Compassionate and caring attitude
  • Practical knowledge of hospital operations
  • Participate in quality improvement projects
  • Good interpersonal communication skills

Key Requirements

  • At least GCE 'N'/'O' level education
  • Possess Class 3 or 4 License
  • Proficiency in MS Office computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter