Associate Specialist , Technical Support (rahway, Nj)

Merck & Co., Inc.

Rahway, New Jersey, USA
Base: $71,900.00 - $113,200.00; bonus/equity: annu...
Hybrid
Macintosh, pc, mobile devices support
Video conferencing setup and testing
Incident and service request logging
The Associate Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff

Job Summary

  • The Associate Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff.
  • The role requires a high level of technical proficiency and requires an individual with executive presence and strong communication skills.
  • Enhance the technology experience of the Executives by showing them how to best leverage technology tools to deliver productivity and efficiency benefits.

Matching Summary

The Associate Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff.

Salary

Base: $71,900.00 - $113,200.00; Bonus/Equity: Annual bonus and long-term incentive, if applicable; Benefits: Medical, dental, vision healthcare and other insurance benefits, retirement benefits, 401(k), paid holidays, vacation, and compassionate and sick days

Skills & Requirements

Must-have

  • Macintosh, PC, mobile devices support
  • Video conferencing setup and testing
  • Incident and service request logging
  • Cross-functional support leadership
  • Executive presence and communication

Nice-to-have

  • Passion for end-user experience
  • Constant self-improvement drive
  • Empowering end-user community
  • Maintaining confidentiality

Key Requirements

  • Minimum of 1 year of experience
  • High School Diploma or GED required
  • Experience supporting executive levels

Work Rights

Not specified

Tailored Resume

Cover Letter