Collections Support 2

WEX Australia Pty Ltd

Base: $18.30 - $20.60; bonus/equity: quarterly or ...
Not specified, but likely hybrid or fully remote based on job nature.
Working knowledge of fdcpa and federal laws
Basic skip tracing knowledge required
Proficient use of multiple collections systems
The Collections Support 2 position at WEX Australia Pty Ltd involves contacting past due customers to negotiate payment arrangements and assess risk, while utilizing industry knowledge and various tools for effective collections. Candidates should possess a working knowledge of FDCPA, strong communication skills, and be self-motivated in a dynamic environment. The role offers competitive pay and a comprehensive benefits package aimed at supporting employee well-being

Job Summary

  • The role involves contacting past due customers to negotiate payment arrangements and assess credit risk.
  • Employees must apply industry knowledge and Fair Debt Collection Practices Act to make appropriate collection decisions while balancing risk and customer retention.
  • The position offers a competitive compensation package including health, dental, vision insurance, retirement savings, and paid time off.

Matching Summary

Match Score: 85

The Collections Support 2 position at WEX Australia Pty Ltd involves contacting past due customers to negotiate payment arrangements and assess risk, while utilizing industry knowledge and various tools for effective collections. Candidates should possess a working knowledge of FDCPA, strong communication skills, and be self-motivated in a dynamic environment. The role offers competitive pay and a comprehensive benefits package aimed at supporting employee well-being.

Salary

Base: $18.30 - $20.60; Bonus/Equity: Quarterly or annual bonus eligible for non-sales roles; Benefits: Health, dental, vision, retirement, PTO included

Skills & Requirements

Must-have

  • Working knowledge of FDCPA and federal laws
  • Basic skip tracing knowledge required
  • Proficient use of multiple collections systems

Nice-to-have

  • Enthusiasm for automation, AI, and emerging technologies
  • Ability to manage multiple portfolios effectively
  • Self-motivated with strong time management skills

Key Requirements

  • Bachelor's Degree preferred or equivalent work experience
  • 1-2 years in related field required
  • Must pass successful background investigation

Work Rights

Not specified

Tailored Resume

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