Online Sport Support Consultant With Czech - Bratislava

Concentrix

Bratislava, Slovakia
Base: 1,500 euro; bonus/equity: up to 100 euro mon...
Fluency in czech (native)
Good command of english
Customer service experience
Your role will involve providing customer assistance via incoming calls, live chat, email, and social media channels

Job Summary

  • Your role will involve providing customer assistance via incoming calls, live chat, email, and social media channels.
  • You will serve as a reliable consultant to our customers, offering prompt and effective solutions to questions regarding account setup and verification, sign-in problems, financial matters, as well as general guidance on navigating the platform and resolving any technical issues.
  • You can expect a competitive salary of 1500 Euro with monthly performance-based bonus (up to 100 Euro), additional payment for late, weekend and night shift hours, and a comprehensive benefit package.

Matching Summary

Your role will involve providing customer assistance via incoming calls, live chat, email, and social media channels.

Salary

Base: 1500 Euro; Bonus/Equity: up to 100 Euro monthly performance-based bonus; Benefits: Benefit package, additional payment for late, weekend and night shift hours

Skills & Requirements

Must-have

  • Fluency in Czech (Native)
  • Good command of English
  • Customer service experience
  • MS Office applications
  • Interest in sports

Nice-to-have

  • Positive attitude
  • Team player
  • Process optimization feedback

Key Requirements

  • High school diploma or equivalent
  • Availability for rotational shifts

Work Rights

Not specified

Tailored Resume

Cover Letter