Policy Services Officer - Minor Alteration

Prudential

Singapore, Singapore
Process policy services requests
Administer minor policy alteration
Assess escalations and make decisions
Prudential’s purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured

Job Summary

  • Prudential’s purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.
  • In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis, as well as working on projects and driving feedback loops for process improvements.
  • We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions, pledging to make Prudential a place where you can Connect, Grow, and Succeed.

Matching Summary

Prudential’s purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.

Skills & Requirements

Must-have

  • Process Policy Services requests
  • Administer Minor Policy Alteration
  • Assess escalations and make decisions
  • Support Financial Consultants and customers
  • Proficient in MS Office
  • Digital mindset and tools

Nice-to-have

  • Keen learner and independent
  • Customer-oriented and good communication
  • Meticulous and accurate processing
  • Problem solving skills

Key Requirements

  • Diploma or Degree holder
  • Knowledge on Life, ILP and term insurance plans

Work Rights

Not specified

Tailored Resume

Cover Letter