Patient Access Coordinator I / Emergency Department - Ahn Forbes Hospital - Full-time (rotating Shift)

Highmark Health

Pittsburgh, Pennsylvania, United States
High school diploma or equivalent experience
One year of medical or customer service experience
Proficiency with pc and software applications
This role creates the first impression of Allegheny Health Network services by managing patient registration and financial clearance at the bedside

Job Summary

  • This role creates the first impression of Allegheny Health Network services by managing patient registration and financial clearance at the bedside.
  • The coordinator is responsible for validating insurance information, collecting estimates, and ensuring accurate bill submission while adhering to strict regulatory guidelines.
  • Employees must maintain professional composure in stressful situations and collaborate effectively with healthcare professionals to deliver a positive patient experience.

Matching Summary

This role creates the first impression of Allegheny Health Network services by managing patient registration and financial clearance at the bedside.

Skills & Requirements

Must-have

  • High School diploma or equivalent experience
  • One year of medical or customer service experience
  • Proficiency with PC and software applications
  • Ability to work rotating shifts under pressure
  • Knowledge of EMTALA guidelines and HIPAA compliance

Nice-to-have

  • Medical terminology knowledge
  • Insurance plan code expertise
  • Strong empathy and compassion for patients
  • Experience with workers compensation claims
  • Ability to multitask in high acuity environments

Key Requirements

  • High School/GED required
  • One year related experience preferred
  • HIPAA compliance adherence mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter