Client Service Specialist, Consumer Banking

Citi Handlowy

Kowloon, Hong Kong
Onsite
Excellent customer service
Banking transactions
Managing cash supply
The Service Specialist ensures an excellent level of customer service in order to achieve their full satisfaction, managing the resources of the Branch, seeking to generate from the arrival of the client to the branch "Exceptional Experiences"

Job Summary

  • The Service Specialist ensures an excellent level of customer service in order to achieve their full satisfaction, managing the resources of the Branch, seeking to generate from the arrival of the client to the branch "Exceptional Experiences".
  • Perform efficient and accurate banking transactions including, managing cash supply for the branch, processing incoming/outgoing cash deposits.
  • Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

Matching Summary

The Service Specialist ensures an excellent level of customer service in order to achieve their full satisfaction, managing the resources of the Branch, seeking to generate from the arrival of the client to the branch "Exceptional Experiences".

Skills & Requirements

Must-have

  • excellent customer service
  • banking transactions
  • managing cash supply
  • client relationship management
  • promoting self-service means

Nice-to-have

  • embracing digitization
  • building client connections
  • financial planning
  • wealth management
  • lifestyle benefits

Key Requirements

  • Bachelor's/University degree or equivalent experience
  • Experience in customer service, sales and/or referencing in branches

Work Rights

Not specified

Tailored Resume

Cover Letter