Patient Service Representative (psr) - Cancer Care

Advocate Health

Milwaukee, Wisconsin, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Patient registration and scheduling
Insurance verification and co-pays
Answering phones and taking messages
Greets patients and visitors and responds to routine requests for information

Job Summary

  • Greets patients and visitors and responds to routine requests for information.
  • Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizations when needed.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work.

Matching Summary

Greets patients and visitors and responds to routine requests for information.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • patient registration and scheduling
  • insurance verification and co-pays
  • answering phones and taking messages
  • patient flow monitoring
  • basic medical terms understanding

Nice-to-have

  • resource to other staff
  • patient concerns resolution
  • orientation and training assistance

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • patient scheduling experience
  • registration experience
  • medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter