Km Analyst

Unisys UK

Not specified
Creating and maintaining knowledge articles
Promoting knowledge sharing across teams
Ensuring knowledge base accuracy
Unisys UK is seeking a Knowledge Management (KM) Analyst responsible for creating and maintaining knowledge articles, promoting knowledge sharing, ensuring the accuracy of the knowledge base, and analyzing usage trends. The ideal candidate should have a BA/BS degree with 2-4 years of relevant experience, preferably with ITIL certification, while retail experience is a plus but not mandatory

Job Summary

  • The role focuses on creating and maintaining knowledge articles and repositories while promoting knowledge sharing across teams.
  • Success requires ensuring the accuracy and usability of the knowledge base while driving the adoption of knowledge management tools.
  • Candidates will analyze usage trends to continuously improve knowledge assets and support organizational efficiency.

Matching Summary

Match Score: 75

Unisys UK is seeking a Knowledge Management (KM) Analyst responsible for creating and maintaining knowledge articles, promoting knowledge sharing, ensuring the accuracy of the knowledge base, and analyzing usage trends. The ideal candidate should have a BA/BS degree with 2-4 years of relevant experience, preferably with ITIL certification, while retail experience is a plus but not mandatory.

Skills & Requirements

Must-have

  • Creating and maintaining knowledge articles
  • Promoting knowledge sharing across teams
  • Ensuring knowledge base accuracy

Nice-to-have

  • Retail experience is a plus
  • Driving adoption of knowledge management tools
  • Analyzing usage trends to improve assets

Key Requirements

  • BA/BS degree or equivalent experience
  • 2-4 years relevant experience
  • ITIL foundation certified

Work Rights

Not specified

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