Group Customer Engagement Product Manager

Fortuna Entertainment Group

Praha 2, Czech Republic
On-site
Customer journey optimization
Sportsbook bonus manager
Promotion manager
The role focuses on driving product innovation through gamification, loyalty enhancements, and optimizing the customer journey, maximizing commercial impact, and enhancing customer engagement across Fortuna Entertainment Group

Job Summary

  • The role focuses on driving product innovation through gamification, loyalty enhancements, and optimizing the customer journey, maximizing commercial impact, and enhancing customer engagement across Fortuna Entertainment Group.
  • Your daily activities will include developing and articulating a clear product strategy, analyzing and refining the customer journey, and driving development of the Sportsbook Bonus Manager and Promotion Manager.
  • Beyond our incredible office space, joining our team means enjoying a range of benefits including an annual bonus, 5 weeks holiday, flexible hours & hybrid work, and career development plans.

Matching Summary

The role focuses on driving product innovation through gamification, loyalty enhancements, and optimizing the customer journey, maximizing commercial impact, and enhancing customer engagement across Fortuna Entertainment Group.

Skills & Requirements

Must-have

  • Customer journey optimization
  • Sportsbook Bonus Manager
  • Promotion Manager
  • Product ROI maximization
  • Stakeholder collaboration

Nice-to-have

  • Bold ideas and delivery
  • Friendly and skilled colleagues
  • Gamification and loyalty enhancements
  • International environment and AI tools

Key Requirements

  • 4+ years experience in product/program management
  • Bachelor's degree in marketing, Business, Computer Science, or related field
  • Fluent English (C1)
  • Experience with Agile and SAFe

Work Rights

Not specified

Tailored Resume

Cover Letter