Collections Specialist With Spanish

Kimberly-Clark

Krakow, Poland
Not specified; yearly bonus based on individual + ...
Hybrid
Fluent spanish and english bilingual communication
Proven experience in collections or related process
Strong problem-solving and analytical skills
This role involves contacting end customers to collect outstanding payments and resolve overdue balances while collaborating with operational managers and regional support teams

Job Summary

  • This role involves contacting end customers to collect outstanding payments and resolve overdue balances while collaborating with operational managers and regional support teams.
  • The company offers a hybrid work arrangement requiring a minimum of one day per week in the office, along with comprehensive health benefits and a yearly bonus based on performance.
  • Candidates will be responsible for analyzing portfolio data to identify root causes of debts and preparing financial reports on aged debt and credit limit violations.

Matching Summary

This role involves contacting end customers to collect outstanding payments and resolve overdue balances while collaborating with operational managers and regional support teams.

Salary

Not specified; Yearly Bonus based on individual and company performance; Competitive pay with additional performance-based incentives

Skills & Requirements

Must-have

  • Fluent Spanish and English bilingual communication
  • Proven experience in Collections or related process
  • Strong problem-solving and analytical skills

Nice-to-have

  • SAP working knowledge preferred
  • Degree ideally related to accounting and finance
  • Strong customer relationship management abilities

Key Requirements

  • Fluent Spanish and English proficiency required
  • Experience in Collections or related process
  • Local work authorization required in Poland

Work Rights

Must have local work authorization in Poland

Tailored Resume

Cover Letter